Aumentum Public Access

Increase constituent satisfaction by providing convenient access to information and services on your website.

Aumentum Public Access is an easy-to-use and cost-effective solution that is ready to support your government offices in serving their public. Take advantage of increased operational efficiency and reduced foot traffic by using our flexible online offerings in combination with your property tax and CAMA software tools. Our application provides 24/7 services, so that your citizens and businesses always feel connected to your office. Offer a higher level of customer service expertise and tax experience, with options for constituents access information and services on your website.

Aumentum Public Access provides your jurisdiction with a comprehensive and customizable website that allows your constituents to do more than just view and pay property taxes online. Taxpayers will have the flexibility to view and download reports, upload information to your office, and file important forms on time without an in-person visit. Public Access makes it simple for you to manage content — you can make as much information available as you choose, from property data and valuation information, to vital records and tax records. Empower citizens to do more online, so your team can focus on more productive tasks.

Easy Access to Information

Aumentum Public Access provides constituents easy access to records, property, and tax information on your website.

Having the ability for the public to submit eForms through Public Access was a game changer for our department during the COVID-19 crisis. The alternative would have required the public to hand deliver the forms to our offices, or mail in the forms requiring our staff to process the mail manually in the office. Through eForms we were able to continue to serve the public while conforming to the Public Health Orders to shelter in place.

Peter Aldana
Riverside Assessor-County Clerk-Recorder, California

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Aumentum Public Access Highlights

Reduce Office Traffic

With current data available on your site, the public can use self-service options and reduce your staff’s workload.

Property Information

Let the public search records data, CAMA, personal property, and tax data quickly and easily online.

Online Payment

Provides a secure shopping cart experience, ensuring that only correct amounts are paid via website.

Data Security

Aumentum Technologies hosts your website at a Tier 1 facility to ensure your real-time data stays secure.

Site Analytics

Analyze site traffic and trends using tracking reports so you can better serve your constituents.

Comprehensive Support

The customer service helpdesk is staffed by Aumentum Technologies professionals ready to assist.

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Solution Benefits

Overview

Public Access increases operational efficiency through self-service extensions of the office to reduce inquiries and related costs associated with everyday office traffic. Public Access provides full-service capabilities, innovative design and expert use of technology to meet your customer service needs.

Increased Staff Productivity

By empowering constituents to look up records, pay taxes online and file key forms on your website, your staff can focus on providing a higher quality of service.

Mobile Friendly

Aumentum Public Access incorporates responsive design technology ensuring websites are compatible with mobile devices.

GIS Integration

Our solution seamlessly integrates with County GIS systems, enabling users to leverage location-based functionality, including property maps, comparable searches of neighboring properties, and geographic data analysis, all within our platform. This integration offers spatial representation of data across applications, allowing users to locate properties in the context of valuation and assessment. Tools for measurement, spatial analysis, and tabular data plotting enhance decision-making, while compatibility across web, desktop, and mobile platforms ensures accessibility. By maintaining the interaction within our platform, users benefit from real-time data accuracy, an intuitive experience, and a streamlined workflow.

Website Integration and Configuration Management

Empower your team with real-time control over your website content with built-in, self-serve tools. Our platform features granular security role configurations, ensuring that only authorized users can access and edit specific areas of the site.

Legislative Compliance

Aumentum Technologies will design your site to always be compliant with your state’s legislative demands.

Upgrade Assurance

Using our Public Access platform, clients can be assured that they will receive regular updates to the software thus enabling them to serve their constituents more effectively.

Streamlined eForm/eFile Functionality

This robust functionality empowers Counties to enhance efficiency while providing constituents with a modern, user-friendly digital service. Forms can be customized with features such as prefilled account data, date entry format validation, dropdown menus for guided responses, and the option to upload supporting documents. Once completed, users can download or email a copy for their records. Submissions can be delivered directly to Aumentum via email or integrated into Aumentum Workflow.